- TO:
- ALL COUNTY OFFICES
- FROM:
- JANEL R. LUCK, DIRECTOR
- SUBJECT:
- REQUESTING MEDICAL/MENTAL HEALTH RECORDS FROM THE DEPARTMENT OF CORRECTIONS
DISCUSSION:
Effective immediately, Department of Corrections (DOC) will send records to the Family Support Division (FSD) by email rather than by the United States Postal Service.
They have also requested we apply the following guidelines when requesting records from them by fax:
. Type or legibly print the name of the released offender (applicant)
. Type or legibly print the internet email address of the FSD requester, example: John.E.Doe@dss.mo.gov
. Type or legibly write the phone number of the requester.
. Request Mental Health records and Medical records separately.
. Fax requests to 573-526-8156 for released offenders.
Implementation of these procedures will streamline the process and avoid delays.
NECESSARY ACTION:
- Review this memorandum with appropriate staff.
JRL/KS