1230.020.00  CHANGE IN THE PROVIDER

When a household changes providers, close the authorization with the old provider and open a new authorization with the current provider.

The change in providers should be a smooth transition with NO disruption in benefits, minimal paper work, and as little inconvenience to the family as possible.

1230.025.00  CHANGE IN THE SLIDING FEE

Changes in income or household size may result in a change in the sliding fee amount.

1. For an increase in the sliding fee:
   • Send an Adverse Action Notice to the family to notify them of the increase in their portion of the child care costs.
   • The system will update the family eligibility data if the family does not appeal the notice of adverse action.
   • Once the adverse action period expires, the system will send a notice to the family and the provider of the change in the sliding fee amount.
   • The increase in the sliding fee is effective with the month after the notice of adverse action expires.
2. For a reduction in sliding fee:
   • Update the family eligibility data in the system.
   • Send a notice to the family and provider of the change in the sliding fee amount.
   • The reduction in the sliding fee amount is effective in the month the respective change is reported.
3. For a decrease in benefit level for Transitional Child Care benefit households:
   • Send a Notice of Adverse Action to the family to notify them of the decrease in the FSD payment amount.
   • The system will update the family eligibility data if the family does not appeal the notice of adverse action.
   • The system will send a notice to the family and the provider of the change in the child/ren's daily rates.
   • The benefit change is effective with the month after the notice of adverse action expires.