Important Telephone Numbers for EBT Retailers

Merchant Help Desk:  1-888-227-6090

Need To Report:

You are unable to process transactions?
  • Government issued equipment: Call the Merchant Help Desk:   1-888-227-6090
  • Third Party Provider: Call your Third Party Help Desk
You are changing the name or address of your store?
  • Call FNS
    • Kansas City:   816-590-3290
    • St. Louis:   314-914-5210
You have changed the store’s bank account?
  • Government issued equipment: Call the Merchant Help Desk:   1-888-227-6090
  • Third Party Provider: Call your Third Party Help Desk
You are closing or selling your store?
  • Call the Merchant Help Desk:   1-888-227-6090
  • Call FNS
    • Kansas City:   816-590-3290
    • St. Louis:   314-914-5210

Need More Information About:

Your Food Stamp Merchant Application?
  • Call FNS
    • Kansas City:   816-590-3290
    • St. Louis:   314-914-5210
Your Business Options and EBT?
  • Call the Merchant Help Desk:   1-888-227-6090